Shipping Policy

At Frenk Dior, we are committed to getting your order to you safely and within the expected timeframe. We currently ship within the United States only.

Order Processing

All orders are processed within 2–3 business days after your order is successfully placed.

Orders are processed Monday through Friday, excluding major holidays. During holidays, promotional events, or periods of high order volume, processing may occasionally take additional time.

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

Shipping & Delivery Time

Our standard shipping timeframe is:

• Processing Time: 2–3 business days

• Transit Time: 3–5 business days

• Total Delivery Time: 5–8 business days

Transit time begins after your order has been processed and handed over to the shipping carrier.

Please note that delivery times are estimates and may vary depending on your location and carrier conditions. Occasional delays may occur due to weather, holidays, carrier disruptions, or other circumstances outside our control.

Shipping within the United States

Frenk Dior currently offers shipping within the United States only.

We do not currently ship to international destinations. Orders placed with international shipping addresses may be canceled and refunded if we are unable to fulfill the shipment.

Shipping Address

Please carefully review your shipping address before completing your purchase.

Frenk Dior is not responsible for delays, failed deliveries, or additional costs caused by an incorrect or incomplete address provided at checkout.

If you realize that your shipping information is incorrect, please contact us as soon as possible at support@frenkdior.shop. We will do our best to assist you, but we cannot guarantee that an address can be changed once an order has been processed or shipped.

Order Tracking

Once your order has been shipped, tracking information will be provided when available.

Please allow some time for tracking information to update after your package has been handed over to the carrier.

Delayed or Lost Orders

If your order has not arrived within the estimated 5–8 business day timeframe, please contact us at support@frenkdior.shop.

We will review the shipping information and help you determine the next steps.

Please understand that once a package has been handed to the shipping carrier, certain delays may be outside of Frenk Dior's control.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible. We may ask you to provide photographs of the damaged item and packaging so we can properly review the issue and assist you.

Questions About Shipping?

If you have any questions about shipping, delivery, or your order, please contact our support team.

Address: 303 Twin Dolphin Dr, Redwood City, CA 94065, United States
Phone: +1 (650) 294-3269
Email: support@frenkdior.shop

Thank you for choosing Frenk Dior. We appreciate your business and look forward to serving you.